Booking and Cancellation Policy

Booking Policy

50% of total accommodation payable by credit card, eftpos, or direct deposit up to 14 days prior to arrival date.

Balance/total accommodation is due to be paid by credit card, eftpos, or direct deposit 14 days prior to arrival date.

If extraordinary cleaning is required or there are items removed (other than complimentary items) or damage or negligence has been made by a guest(s) to the chalet and/or contents or to anywhere else on the property (inclusive of smoking), charges will be made directly to the credit card number provided by the guest(s) in order to recover costs for repair, maintenance, and/or replacement.


Cancellation Policy

14 days notice of cancellation is required to ensure a full refund less an administration fee.

A non-refundable administration fee of $50 is applicable to all cancellations.

If a cancellation is made less than 14 days prior to arrival date, and re-booking of any of the relevant nights cannot be made, then customer will be charged in full for those nights.

Changes in dates or alterations to bookings may attract a fee of $25 but may not be available if booking is within 14 days.

Friends of Must Margaret River, Conditions

Offer valid until 21 September 2010. Not available between 16/8/10 to 29/8/10 inclusive.
Not to be used in conjunction with any other promotion or offer.
The voucher will only be valid for the duration of your stay at Jarrah Grove Retreat.
Jarrah Grove Retreat will advise Must Margaret River of your booking date and time.
The voucher only covers the first $100 of the total bill from Must Margaret River and any balance over $100 is to be paid by the guest at the time of use.
There will be no refund, should the bill be less than $100, of any balance, as the voucher is a one-use offer.

The Berry Farm Voucher, Conditions

Offer valid until 30 November 2010.
Not to be used in conjunction with any other promotion or offer.
The voucher will only be valid for the duration of your stay at Jarrah Grove Retreat.
Jarrah Grove Retreat will advise The Berry Farm of your booking date and time.
The voucher only covers the first $100 of the spend at The Berry Farm's café and/or cellar door, and any balance over $100 is to be paid by the guest at the time of use.
If your total spend is less than $100, there will no refund of the balance, as the voucher is a one-use offer.